If you have issues with connection to our servers from your computer where you are running NavTracker, NavBox or NavSync, please see the table below for the minimum required servers
FQDN | PORT | STATIC IP |
---|---|---|
navserver2.navtor.com | 443 | 23.100.54.138 |
navstorage.navtor.com | 443 | 23.100.54.139 |
To verify the connection, you can open the below URLs in Internet Explorer on the same computer where you have our software installed:
https://navserver2.navtor.com/Connection.svc/Check
https://navstorage.navtor.com/Connection.svc
Both URLs should report "Connection check successful" and no certificate warnings or errors should be given.
If you get a certificate warning, continue to the page by clicking the link "Go on to the webpage (not recommended)".
When the page opens, click on the padlock icon in the address bar and click "View Certificates".
Click on the "Certification Path" tab and send us a screenshot of this window. (ref. attached screenshot)